Returns & Exchanges
At Delonghi Replacement Parts, we want to ensure your home appliances continue to run smoothly. If you are not completely satisfied with your purchase, you may return your unused parts within 30 days of delivery for a full refund or exchange.
Verify Compatibility
Before initiating a return, please confirm that the part was not installed and remains in its original packaging to qualify for a refund.
Request a Return Authorization
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.
Package Securely
Place the item in a sturdy shipping box with the RMA number clearly written on the outside to prevent damage and ensure fast processing.
Receive Your Refund
Once our warehouse inspects the returned part, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing